FAQ
Return policy
Returns are accepted within 14 days of receiving, and customers pay shipping unless there is a mistake on out end. Based on how often stock is changing, exchanges are not accepted at this time. Thank you for understanding. Please use the Contact Form on our website to message about your concern and begin the refund process.
***REFUNDS WILL BE DETERMINED AFTER THE PRODUCT OR PRODUCTS HAVE RETURNED TO US. Products will be inspected for any major signs of wear and tear. As long as the items are still in good shape, your refund will be processed shortly after receiving the items.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What size pouch do I need?
Petite – Fits most eReaders (Kindle Basic, Kindle Paperwhite, Kindle Oasis, Kobo Clara, Kobo Libra, etc.), small paperbacks, and petite notebooks.
Classic – Fits paperbacks up to 700+ pages, hardcovers, Bibles, iPads, and notebooks.
Lux – Perfect for eReaders, small notebooks, and your everyday treasures and trinkets.
For more help, check out this video guide!